Your CCTV & Security Integrator

Tennessee Alarm Contractors License TN C - 0828  With Classifications in CCTV & Burglary

Alarm System Monitoring

We offer monitoring via "COPS Monitoring" and "CMS Monitoring" and is as good if not better than the Big National Chains.

Our Monitoring Stations are UL Listed and "Mirrored" thru sister stations across the country, to provide complete redundancy in the case of a disaster in any station location.

Our Average Response Time this year has been less than 22-Seconds!   (updated 3/1/2016)

Types of Alarm Monitoring Offered

Burglary and Fire

Cellular 3G/4G GSM - Can be used as main communicator in the case of no other form service or as secondary/back-up communicator

This form uses a Cellular GSM Unit, like your cell phone technology, to transmit the alarm information to the Monitoring Station. This form is digital and supervised by the alarm system and will display trouble info if needed. This is very Reliable and Secure!

Internet Communicator - sends digital alarm signals over the Internet.

This form uses your "always on" high speed internet connection to send the alarm information to the Monitoring Station.  This is very fast!  Less than 4 seconds to the Monitoring Station! Which means faster response to your needs.

Dial-up - previously most common form of communication

Basically the alarm system, in your location, will use your POTS (Plain Old Telephone Service) to call the central monitoring station, via a 800 service and transmit the alarm information to the Monitoring Station. POTS is NOT the same as VoIP, see below.

VoIP Monitoring - Any Alarm Monitoring thru VoIP is not recommended due to a proven fact VoIP is an unreliable from for Data transmissions from Alarms & Fax Machines. Please see our VoIP Tab for more info.

The NBFAA/ESX does not endorse the use of VoIP Services for Alarm Monitoring.

Use the Internet Communicator and/or the Cellular Communicator when VoIP is only form of phone service present as a backup communicator.

See the VoIP Tab for more information

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OUR MONITORING CONTRACT / AGREEMENT

 All Installation, Service or Alarm System Monitoring Services require an contract/agreement to be signed to protect both you and the company.

Alarm Monitoring - We ask for a 2 year agreement with a 1 year automatic renewal. However, we can work with you and make changes to this as needed for as short as a 1-month initial agreement and 1-month automatic renewals.

Why Automatic Renewals you ask - if the agreement was not an automatic renewal agreement and the agreement expires, your services would stop until you manually renewed the services via a new agreement. This way, your services do not expire without notice.

To cancel an agreement Call our office first! Minimum notice of 30 Days is required.